◉ Help

Support

Questions, feedback or a problem to report? Email info@camcora.app and we’ll usually get back to you within a few days.

When reporting a bug, it helps to include your iPhone model, your iOS version, and a short description of what you were doing when it happened.

Quick answers

Does Camcora need an internet connection?

No. Recording and all effect processing run entirely on your device, so you can shoot fully offline. A connection is only involved when you buy Pro through the App Store or when you actively share a clip to another app.

Where do my videos end up?

They stay on your iPhone. New recordings are kept in Camcora’s on-device Tape Library until you delete them, and are only saved to Photos or handed to another app when you choose. There is no Camcora cloud.

How do I cancel a subscription?

Subscriptions are managed by Apple. Open Settings → your name → Subscriptions on your device to change or cancel, or to turn off auto-renewal. Deleting the app does not cancel a subscription.

See all frequently asked questions →